Notice of Potential Safety Issue and Recall Notice for Armalite Models:
AR-10, SPR MOD 1, SPR MOD 2, M15, and Eagle-15
We have determined that the disconnector and the hammer on some of our AR-10, SPR MOD 1, SPR MOD 2, M15, Eagle-15 Model rifles were not properly manufactured by third party vendors and that the disconnectors or hammers in those rifles can fail to ensure proper engagement of the hammer. This, in turn, can result in an unsafe condition in which the rifle doubles (discharging twice when the trigger is pulled one time). A very small percentage of the rifles sold have been reported to have this condition. This is an important safety issue and we are therefore implementing a plan so that the affected rifles can be serviced and that the non-performing disconnectors and hammers can be replaced.
HOW TO DETERMINE IF YOUR RIFLE NEEDS SERVICE
This disconnector and the hammer issue could potentially be found in the AR-10, SPR MOD 1, SPR MOD 2, M15, Eagle-15 models built 03/14/2016 – 04/15/2016 and 06/20/201616 – 07/25/2016. Please enter your serial number as seen on your rifle in the search box to determine if your rifle could be affected. This serial search is CASE SENSITIVE.
Please follow the instructions listed below in the Customer Performed Diagnostic Test to determine if your rifle will need repair. If the serial number of your Armalite Model AR-10, SPR MOD 1, SPR MOD 2, M15 or Eagle-15 falls outside of the above serial number range, you may ignore this notice.
Customer Performed Diagnostic Test
The customer performed diagnostic test is a simple test and Armalite has prepared an easy to understand video to guide customers through the diagnostic test process.
If you are unable or unwilling to conduct the diagnostic test process, please contact Armalite toll-free at: (866)594-9103 or firstname.lastname@example.org and Armalite customer service will work with you to either have the rifle returned to Armalite or evaluated at your local firearms dealer.
Armalite is fully prepared to repair your rifle, at no cost to you, so we can assure that it conforms to design specifications. Although we are not offering refunds, we do understand this is an inconvenience, so when we return the rifle to you, Armalite will offer you a 20% discount on a one-time purchase of any in-stock Armalite accessories.
In the event that your rifle needs to be returned to Armalite for service under this recall, Armalite will send you a shipping package and shipping instructions so the rifle can be returned to us at our expense. We also will perform the service and return the rifle to you at our expense. In the event that your rifle needs to be inspected by a local firearms dealer, we will coordinate with that dealer so that there is no cost to you for this process.
Step 1 – Determine if the serial number of your rifle falls within the range listed above. If so, proceed to step 2. If not, no further action is required.
Step 2 – Conduct the customer performed diagnostic test as illustrated in the video. If your rifle fails the test or if you are unable to conduct the test, please contact us via email at email@example.com or phone at (866) 594-9103 and provide your name, address, the serial number of your rifle, your telephone number and the best time to call. If your rifle passes the test no further steps are required.
Step 3 – If you contact us, we will verify whether your rifle is subject to the recall. If service is required under this recall, we will contact you to coordinate the evaluation of your rifle by a firearms dealer near you or to coordinate the return of your rifle to Armalite for evaluation and/or service. If your rifle needs to be returned to Armalite, we will send you a packing container and will provide detailed instructions and a shipping label so you can send your rifle to us FREE of charge.
Step 4 – We will service your rifle and ship it back to you FREE of charge.
If you have any questions regarding this process, please contact us at firstname.lastname@example.org or phone at (866) 594-9103.